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Payement Done But Product yet received

Location/place: bharuch

Name of company/service: timtara

I WAS PURCHASED A PRODUCT WORTH RS.3095 FROM A ONLINE SHOPPING PORTAL NAME: TIM TARA, 1MONTH 20 DAYS AGO…..BUT THEY DIDNT DISPATCH THE PRODUCT YET. WHENEVER I WAS CONTACTING CUSTOMER CARE SERVICE, THEY ALWAYS GIVE SURITY THAT IT’LL DISPATCH IN 2 DAYS OR 3 DAYS….BT NT DISPATCHED YET. I’VE CONTACED CCS MORE THEN 20 TIMES… BUT NOT GETTING SATISFACTORY RESULT.. SO PLEASE HELP ME TO SOLVE THE PROBLEM..THE PRODUCT PURCHASE DETAIL IS AS FOLLOW…:

1.Product details BSNL Penta IS 701R Tablet(IS 701R)
2.Date of purchase 20th Jun 2012 01:50 pm

3.Mode of payment Credit Card
4.Receipt number 10121610
5.Order number 10274760
6.Cost of the product 3,495

7.Cost of damage nil
8.Location bharuch
9.Complaint number if any >34881

MY CONTACT NO : +91-8980311416

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