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Pathetic service by Ferns n Petals – I need my money back

Location/place: Delhi

Name of company/service: Ferns n Petals

Hi,

I am absolutely pissed with the service of Ferns n Petals. I paid for delivery of a cake over the phone; they took extra payment for a fixed time delivery from the credit card before they even took the order.

They did not deliver my order on time, took 4 more hours over that; over and above that the customer service team is absolutely ruthless and think they are bloody bosses.

I want to sue the company for harassment.

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