pathetic behaviour and being ignorant towards the customer

Location/place: Mumbai

Name of company/service: Blackberry

I activated my net on 4th feb and it got decativated on 6th feb. i called them 20 times but they just gave me excuses. their behaviour was so pathetic.. whenever i used to call them, they cut my call or they ued to keep me on hold for 10 minutes. is this the way a customer should be treated?? i request you to please take some necessary actions and so that i get my money refunded.
I’ll be grateful to you for this act of kindness.

ThankYou.


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