order refund status pending since more than two months from www.timtara.com and no response

Location/place: new delhi

Name of company/service: www.timtara.com

Here is the summary of my order placed with timtara for online shopping.

Transaction Id : 10120125
Order Date: 13th Jun 2012 11:34 pm
Payment Mode: Credit Card / Debit Card / Net Banking
Order No.10271374 Belkin F5L055 Cooling Stand-White(F5L055),Rs. 975,Delivery in 15-20 Working Days
10271376, Morphy Richards Inspira Dry Iron,Rs. 579,Delivery in 15-20 Working Days
10271378,Symphony Ninja Air Cooler(Ninja),Rs. 4,290.Delivery for the above products as comitted by the site was within 15-20 days,filing which these orders were cancelled after 20 days.Even after repeated calls to this site,the site has failed to refund my money back even after more than 2 months.Kindly look into the matter.
Shipping Address:
shweta mate
C/o Mrs. Renu Khan Chandani, Block No: 22/10, Ground Floor, Old Rajender Nagar
new delhi, DELHI 110060
India
Mobile Number: 9899459048

Bill Raised to:
shweta mate
C/o Mrs. Renu Khan Chandani, Block No: 22/10, Ground Floor, Old Rajender Nagar
new delhi, DELHI 110060
India
Mobile Number: 9899459048