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order not converted in emi and emi money has been charged.

Location/place: India

Name of company/service: Jwelskart

Dated:-7/11/12
To,
The Jwelskart,
Subject:-Purchased goods not converted in emi.
Dear sir/madam,
Myself Ram Prakash Tyagi, r/o D-122,Ganesh Nagar Pandav Nagar complex, near kali mandir,Delhi-110092,had purchased goods via order no.1200078956 on Emi options through Standard Charted Credit Card on 23/10/12.
But the statement which I had received by Standard Charted bank had charged full amount in transactions Rs, 22,360, when I had contacted bank they said the merchant has not forwarded us any request for the same.
Therefore it is requested you to kindly contact with bank and convert this order in EMI.
Regards,
Ram Prakash Tyagi
9910701967.
Statement attached of Standard Charted Credit Card.

Dated: 13/11/12
To,
The Jwelskart,
Myself Ram Prakash Tyagi, had purchased goods via order no.1200078956 on Emi options through Standard Charted Credit Card on 23/10/12.
That this order is not converted in EMI till Today, and bank has charged full amount which is payable on 26th Nov.2012. I am a regular customer and now I am very disappointed by your services.
That I had requested earlier on 7/11/12 through mail for the same {copy attached of mail}
{Copy attached of Credit card statement.}
Therefore I want to cancel this order.
Ram Prakash tyagi
991070967.
PRODUCT NAME SKU PRICE QTY SUBTOTAL
Subtotal Rs 22,816.00
Shipping & Handling Rs 0.00
Discount (gold10) -Rs 2,281.60
EMI Charge Rs 1,825.28
Grand Total Rs 22,359.68

Why the Emi Charge has been charged 1825.28/-if the order is not converted in EMI.

You have to give me compensation of mental frustration and deficiency in service….i will drag you in the court.

Ram Prakash Tyagi
9910701967.

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