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Online Transaction Fraud

Location/place: Mumbai

Name of company/service: ICICI BANK Credit Card

Having a credit Card Of ICICI Bank.
Last two online Transactions Done from this card is a fraud transaction of Rs 12000.
My Mobile No and online 3D Pin was Hacked and changed.I Complaint the same to respective Bank.
But after investigation(30 days approx) they are claiming that this is not
a fraud transaction and forcing me to pay this Rs 12000.
Please Do the Needful Help.

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