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Online purchase

Location/place: Rampur,Uttarpradesh

Name of company/service: HCL

I have registered a order for purchasing a educational laptop and a gaming device on the website http://HCLSTORE.in of HCL on 10th july 2012 .
i have made full payment online.
But after 9 days neither I have got any product nor any information related to my order.
What should I do ?

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