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online booking difficulty

Location/place: secunderabad

Name of company/service: IRCTC Railways

I HAVE BEEN TRYING TO BOOK A TICKET FROM BHOPAL TO SAUGOR FOR LAST TWO DAYS.I LOST 165 RS TWICE IN DOING THE SAME BUT TRANSACTION DID NOT END SUCCESSFULLY.NOW I BELIEVE THAT THEY ARE GOING TO REFUND ME 155 RS FOR ONE TRANSACTION. AS STATED IN MY IRCTC ACCOUNTS REFUND STATEMENT.WHY SHOULD I LOSE 10 RS FOR NO MISTAKE. THE MAIN REASON BEHIND THIS IS VERY SLOW PROCESSING SPEED OF IRCTC WEBSITE, I TRIED TO BOOK TICKET WHEN THERE WERE ONLY 12 SEATS AVAILAIBLE .NOW I AM NOT SURE THAT I WILL BE ABLE TO GET THE SEAT OR NOT. THIS INVOLVES NONE OF MY MISTAKE PLEASE TAKE NECESSARY ACTION.

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