Name of company/service: ONIDA
I have purchased ONIDA CTV -29” Poison Model No.C0290HTL, from Raj electronics, BHubaneswar on 10-11-2007, for Rs.23000/-.
I prefered ONIDA as I normally prefer the good quality branded items. Now the “NEIGHBORS’ ENVY, OWNER’S PRIDE “, has become, “NEIGHBORS’ AMUSEMENT & OWNER’S i.e. MY HEAD ACHE”. Within warranty period it was repaired twice and twice thereafter. I insisted that “I can not pay regularly about Rs.2500/- every six month for keeping my TV in working condition.” The complaint is not yet attended.
I really felt sorry for having purchased this Onida T.V. which gives me lot of mental agony and my neighbors rebuking me for having gone for Onida T.V.
I will not now prefer repairing my so called high brand Co. TV set, which I am sure is a Technically faulty piece, though it should have been replaced within the warranty period. Presently I am not using any TV . This position explains the quality of that Brand.
I insist that they should take back their faulty TV set as your moral responsibility and in good faith, replace it with non-faulty TV set. In any case I shall not get the TV repaired.
Thanking you, in anticipation,
Yours truly, most unsatisfied customer,
D P SAHU