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Not showing the effective Balance ib SB (Auto Sweep) A/c

Location/place: Bhatpara

Name of company/service: United Bank Of India, Bhatpara Branch

From : Sri Alik Kr. Bhattacharjee
44, Bindubasini Road,
P.O. Bhatpara
Dist.24 Parganas( North)
West Bengal, Pin.743123
Mo.9239789875
To
The Branch Manager,
United Bank Of India,
Bhatpara Branch,
Dist. 24 Parganas (North),
West Bengal ; Pin.743123

Sub.: For United Bank Bonanza Savings A/c ( Auto Sweep) holders showing of
Operating Balance /Effective Balance in Pass Book request of:
Ref. : UBI, Bhatpara, SB, A/c No.0114010116342
Sir,
With due honour I would request you to reflect the Operating Balance / Effective Balance
in the Pass Book while up dating the Pass Book to avoid any discrepancies amongst the customer side as well as to the concerned bank employees during the withdrawal beyond INR 11000.00 and transaction vide Cheque to other agencies.
It is noticed that those who are opted for United Bonanza Savings ( Auto Sweep) are facing difficulties while withdrawing more than INR 10000.00 and issuing checques of huge amounts , frequently it is seen that due to the lack of knowledge regarding Auto Sweep of the customers as well as of the man concerned of the UBI, Bhatpara ,cheques are often dishonoured as in the Balance Fig., always it is shown INR 10000….and excess of this amount is automatically transferred to Fixed Deposit.
It may please be noted that clear Effective Balance is showing to the customer of Net
Bank users , similarly arrangement may please be made, so that customers as well as man concerned of the Bank employee may know the Effective Balance / operating Balance at a glance on the Working Desk Top & on the Pass Book
As such, it is requested to show effective / operating Balance in every after transaction.
Trust, this will find your favourable consideration.
Thanking you,
Dated; 12.04.2013 yours faithfully,
Alik Kr. Bhattacharjee

Copy to:
Copy for information & necessary action Pl:-
1) To
The Chief Manager,
Govt. Transaction Deptt.,
Head Office,
11, Hemanta Basu Sarani,
Kolkata-700001
2) To
The Chief Manager,
Customer Service,
Head Office,
11, Hemanta Basu Sarani,
Kolkata-700001
3) To —-For information only
The Addl. GM,
Govt. Trans. Deptt.
Head office,
11, Hemanta Basu Sarani,
Kolkata-700001
4) To
Banking Ombudsman——-Pl. look into the matter for materializing
( [email protected])

Dear Mr Alik Kr. BHattacharjee
Thank You for using this Online Platform for airing your Grievance.
Your Grievance No is:204
Please quote this reference number in all your future communications with the Bank.
Your Grievance Status is:Pending
Feedback for Above Grievance is :
Click Here To view Grievance in PDF Format
Regards,
Customer Service Department
United Bank of India

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