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Not Showing DD NEWS Channel

Location/place: ghaziabad

Name of company/service: Airtel DTH

am facing problem that i am not able to watch DD news channel(on my DTH customer id – 3000508379).when I call customer care and ask about my problem,they answered me that Airtel DTH move to new satellite and they will change my disk direction by coming at my home,but they dint come and problem continue till today.

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