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Not resolving the complaint

Location/place: Pen, Raigad

Name of company/service: Kenstar

We purchase a Kenstar little cooler from local vender on 12th April 2012. Couple of months it was working well but after that it stopped to working. We register a complaint in Kenstar trice. All the time they just register a complaint and give the assurance that, complaint will be resolve in 2 days. Almost 2 months passed away but still complaint pending in Kenstar.
Kindly requested to you look out this matter.

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