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Not resolving Consumer Complaints

Location/place: delhi

Name of company/service: DEN Cable Networks

DEN networks is issuing set top boxes, but no signals. Moreover the service center people at DEN are not responsive. They just want to wade off the customer asking us to wait for time beyond their maximum SLA.
They have taken money for installation of the settop box, and the same was with a promise of service delivery. But even in case when they are not delivering the service they are not refunding the money.

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