Not refunding of money tranferred through NEFT

Location/place: Delhi

Name of company/service: Angel Broking Pvt. ltd

I’ve tranferred Rs.20,000 to Angel broking pvt. ltd. through NEFT transaction no. being Punb/ 12156044336 through my mom’s bank account.
Later they told maony cant be tranferred through someone’s else account. Hence we consented for refund. I did all the formalities from my side and submitted all the necessary documents(pan card,scan copy of bank statement,I card and application).
Angel broking promised to refund the amount within 15-20 days. But now it has been over 23 days and they are niether refunding our money nor replying….

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