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Not refunding money even though opted out from service before start

Worst experience .

Kolors health care ltd
Gachibowli
Hyderabad

I am suffering till now and not getting any help from Kolors

I have opted-out from their service before the service started… I didn’t took any class from them.. I had also informed them to stop EMI and service within few days of the enrollment … They also had taken their membership card which they have issued for me after opted-out from the service.

But till now they have not stop EMI and bank is charging me for the EMI amount which I have not started.. Not a single class I have done in Kolors. They are not refunding my money and not stopping the service.

Customer care also not helping me out from this situation.. Nobody from Kolors are not helping me even after several email and phone calls.. I have already lost lots of money.

Can anybody please guide me what I need to do to get my money back.

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