not received laptop table

Location/place: Rourkela

Name of company/service: nit rourkela

hi my name is prem panigrahi, on 20th july i have a put a order for a Portable Laptop Stand Fordable e Table With 2
USB Cooling Fans Notebook from shopclues.com, still today i have not received my product. when i try to track my product it show company already deliver that one, first flight courier office at rourkela told me they no idea about this product, so mane times i called shopclues office, but they never pick up any phone call, what should i do now, help me..this type of website must be banned. MY PRODUCT ID IS 1358804
DATE:20 Jul 2012, 01:48 PM.