Not providing me solution

Location/place: Kolkata

Name of company/service: Idea

I have idea prepaid connection on number 7890645998. Daily they are deducting Rs.7 from my account for some 3G service. I have contacted there customer care atleast 6-7 time to deactivate this service. They are telling yes sir we have deactivated the service but next day again Rs. 7 is deducted from my balance. I am contacting them again and again but no proper solution is provided for my problem. Please provide me the solution for my problem


Comments

One response to “Not providing me solution”

  1. ideacellular Avatar
    ideacellular

    Dear Sir,

    We wish to inform you that yourcomplaint for 3g Deactivation related issue has already been initiated with us; under reference number 1-25130446365 and you shall hear on the same at the earliest.

    Regards,
    Ideacellular

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