NOT PROVIDING INFORMATION OF TELEPHONE BILL

Location/place: JHANSI

Name of company/service: BSNL JHANSI

SIR,
I am postpaid user of BSNL Jhansi, I got m y bill for mob. no. 9453041331 and I asked for billing detail many times during the period of 3 months but the BSNL officer refused my request everytime.
please take necessary action as soon as pessible.