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not given service in warenty period

Location/place: malad west mumbai

Name of company/service: universal services

universal services shop no 4ankur building film city road goregaon east mumbai contact no 9594919777 this service provider not given me service of my refregirator which is in two year warenty period from march 2012 i am calling from 4 days but he is telling abhi ayega till today he not attend the service due to this i have lots of damage of my food items what can i do now

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