Not getting the list of channels provided by Dish TV executive

Location/place: Pune, Maharastra

Name of company/service: Dish TV DTH Services

Account No: 01513186352
Contact number: 8390699776

I have taken Dish TV DTH connection in November 2011. I have upgraded my setup box in August 2012 from SD services to HD services paying RS 1250/- more. While upgrading my setup box I have inquired about the packages which are providing by Dish TV. One of the executive gave the list of HD channels, based on his details I have opted for Monthly 460 Rs pack. But after converting my setup box i am not getting the list of channels provided by Dish TV executive. When i called up the DISH TV customer care they were answering in irresponsible way and they are saying that those channels were not under my package and asking me to upgrade my package for RS 580/- per month. I even told their superior that i will complain in the consumer forum, for that he replied me that “where ever I want to complain i can do, nothing is going to happen for Dish TV”.

Please make Justice to me on this issue.

Thanks and Regards,
N Kalyan Chakravarthy

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