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not getting refund

Location/place: kanpur

Name of company/service: irctc

i have booked a ticket from newdelhi to patna on 24-12-12, with pnr no.2142278771 train no.12310 but tarin was late more than 10 hours.so i have filed tdr but still mre than 45 days have passed but i have not recived my refund. so plz help me to get that refund.

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