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not checking the new connection

Location/place: bangalore

Name of company/service: sadana enterprise

hi,
this is horrible situation, we just got new connection approved on friday june 2010 25th.
they told that ,they will be sending a person and a cylinder to check every thing and also to give new connection.but they didnt turn up. i made many call.same answer from that side stating that it will come within 5’o clock but didnt. finally on monday at 11 o clock we got the cylinder. our house is in first floor.that person who came with cylinder,gave the cylinder in the ground floor and went.we just asking him to give connection and check wheather it is right.he was just went saying it is not our duty.finally we gave all connections.is this a service you people give ha….if any thing happens who is the resposible for our life. this is really very disguisting.

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