Name of company/service: IRCTC
I have sent mails to IRCTC regarding non refund of my ticket charge even after filing TDR. The EDR has still not been approved by the competent authority.
Its been more than 8 months and i am still waiting for refund of my ticket charge. Although i have received mails from [email protected] assuring me that i will get my refund but its still showing not approved in the TDR history of my account at irctc.co.in
Details of my booked ticket and TDR file information–
IRCTC Zone: Group General Manager-1/Eastern Zone (IRCTC) Kolkatta
Reason For TDR: Train Late More Than Three Hours and Passenger Not Travelled
Reference No: ekt2012086005386241
TDR Filing Date: 06-Aug-2012