non-receipt of laptop table

Location/place: vasundara enclave, delhi

Name of company/service: indiatimes.com, laptoptable

Sub: Receipt of damaged foldable laptop table – COD Order no.113585773 and sub-order number:4460352

Ref: interaction with Mr.Harish (customer care executive) today(4.6.2012) on the issue and was promised corrective action in 2 days

BACKGROUND

I tele-booked one laptop table after seeing your ad in times of india in my name v.sundararaman.

i got delivered the laptop table in damaged condition(the drawer is not intact because not fixed properly and not fitting in to the slot further one supporting wooden piece is dangling loose) in the name of shyam sundar(in spite of your tele-marketing exe confirmed my correct name on telephone) under COD Order no.113585773 and sub-order number:4460352 with order approval date 13.3.12 in my address as below:

A213, Mangal Apartments, 16, Vasundara Enclave, Delhi 110 096

i lodged complaint through customer care immediately on receipt,

STATUS:

Mr.Puneet Kumar informed that he would send courier to pick up the packet which has to be properly packed and carry the details.

the parcel was sent long back but i am yet receive the table.

Pl take necessary action and email back pl

V.Sundararaman

A213, Mangal Apartments,

16, Vasundara Enclave,

Delhi 110 096

Mobile 9971399049 / 9868471658