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Non pick-up of wrong item & non-refund of Rs. 37, 000/-

I had ordered an item of Rs. 37,000/- from https://www.adultentertainmentstore.in/ after discussion on Whatsapp and Telephonic conversation with Mr. Aabir on Mobile No. 9073296564 displayed on site on 23rd April, 2019. His other Mobile No. is 9836818184. He asked me to deposit some advance in SBI A/C No. 11445000616 IFSC- SBIN0003788 MICR Code-816002003 in name of Indrojit Mandal. I deposited Rs. 2000 in this account as advance. Their despatch team called me from Mobile No. 9830121242 to confirm the address.
On 24th April, 2019 they sent a SMS for Delhivery Courier Tracking. On 4th May, 2019 I received the package and paid Rs. 35,000/- to Delhivery Courier.
When I opened the package I found a cheap Chinese item not worth even Rs. 5,000/- lying between Newspapers weighing around 15 Kg. They had put in Newspapers so that package looked like containing an item of 16 Kg.
Thereafter I kept calling Mr. Aabir on Mobile No. 9836818184 & 9073296564 and kept sending messeges on Whatsapp but neither they replaced the item nor they refunded my money.
The concerned person is: Mr. Aabir – Mobile No. 9836818184 & 9073296564
Despatch Team – Mobile No. 9830121242
Address of their Store: RAILWAY QUARTER AREA, Bediapara, Near Duttanagar Mental Hospital, Kolkata – 700077.
Address from where the package was sent: RAILWAY QUARTER AREA, Bediapara, Near Duttanagar Mental Hospital, Kolkata – 700077.
Site: https://www.adultentertainmentstore.in/
IP Address: 148.72.199.238, 97.74.106.17 & 173.201.74.17 which are actually located at Scottsdale, Arizona, Zip Code – 85260, USA and not in India.
My email ID: [email protected]

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