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WRITE A COMPLAINT 

NON INSTALLATION OF RELIANCE DIGITAL DTH

Location/place: JAMMU

Name of company/service: RELIANCE DIGITAL TV DTH

DEAR SIR,

ON 16-06-2012 MR. GANESH MOB NO. 08341174054 OF APPCO GROUP INDIA OFFICE IN DOMALGUDA, HYDERABAD CAME TO MY HOUSE IN HYDERABAD AND BRIEFED THE BENEFITS OF RELIANCE DTH AND HE IMPRESSED ME. I ASKED HIM IF THE DTH CAN BE INSTALLED IN JAMMU, HE SAID IT CAN BE INSTALLED ANYWHERE IN INDIA. AFTER GOING THROUGH THE BROUCHER I FILLED AN APPLICATIONORDER COPY NO. APR ; 136679 AND GAVE HIM A CHEQUE FOR RS. 2990. CHEQUE NO. 278304 DTD. 18.06.2012 ON SBI, JAMMU CANTT.. AS PER THE CONDITIONS THE DTH SHOULD BE INSTALLED WITHIN ONE WEEK OF CLEARANCE OF CHEQUE. THE CHEQUE WAS CLEARED ON 22.06.2012. THEN I CONTACTED THE APPCO GROUP INDIA OFFICE IN DOMALGUDA, HYDERABAD OVER PHONE NO. 08712785913 SEVERAL TIMES BUT EVERY TIME THEY SAID THAT DTH WILL BE INSTALLED TODAY. BUT IT WAS NOT INSTALLLED TILL DATE. NOW IF THEY ARE UNABLE TO PROVIDE SERVICE THEY SHOULD REFUND MY MONEY TO MY A/C NO. 10429964657, BANK CODE NO. 02367. STATE BANK OF INDIA, JAMMU CANTT. JAMMU.
I TRIED TO CONTACT APPCO GROUP INDIA ON TEL NOS – 022-42449961, 42449922, 42449969, PHONE RINGS BUT THERE IS NO RESPONSE.
IT IS REQUESTED THAT APPROPRIATE ACTION MAY PLEASE BE TAKEN TO REFUND MY MONEY WITH PENALTY OF RS. 1000/- AS I LOST FAITH ON APPCO GROUP INDIA AND RELIANCE DTH

I EVEN TRIED TO BOOK A COMPLAINT THROUGH TOLL FREE NO. OF 1860-200-6666 & 1800-200-9001. BUT THEY SAID TO CONTACT THE DEALER REGARDING INSTALLATION OF NEW RELIANCE DTH.

THANKING YOU IN ANTICIPATION FOR EARLY FAVOURABLE ACTION.

YOURS SINCERELY,

P. SAIRAM
QTR NO. C1 /8
TYPE – 3.
SPECIAL BUREAU RESIDENTIAL COMPLEX.
NEAR SATWARI POLICE STATION
NARWAL PAIN.
AIRPORT ROAD
JAMMU
MOB NO. 09419303802
TEL NO. 0191-2459530.

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