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non installation of dth

Location/place: hyderabad

Name of company/service: appcogroupindia

i have applied for reliance bigtv dth conection on 1/7/2012 and the paymet is made through cheque .they promised me to install it with in 7 working days (max) .it has been 17 days now and when i call them .only thig they say is >our problem will be solved in 48 hours please help me through this
yours
vinay reddy
9866438690

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