Name of company/service: Axis Bank Loan Section
On the 6th of June 2012 Mr Sanjay Das from the Loan Section of Axis Bank Rabindra Sadan Branch (Lord Building) had collected all the relevant documents pertaining to my personal loan. I had applied a loan amount of Rs 5 Lacs. On the 11th of June 2012 Mr Sanjay Das came to my office along with the blank agreement document and informed me that the sanctioned loan amount was Rs 4.25 Lacs, I requested him to increase the amount to Rs 4.50 Lacs which he had assured will be done, based on these documents he made me sign the agreement papers (bank documents). Sanjay reconfirmed the amount cannot be sanctioned for Rs. 4.50 Lacs and the sanctioned amount of Rs 4.25 Lacs will be disbursed on the 15th of June 2012.
The loan amount has not been disbursed until the 19th of June 2012, and I was shocked to know from the Manager, Mr S Mahapatra that the sanctioned amount was Rs. 1.80 Lacs and not Rs. 4.25 Lacs. Every time I contacted Sanjay to know about my sanctioned amount, monthly EMI and processing charges I was been told that these information are available in the agreement and will be posted in my address and there are no other information available, I didn’t even receive any sms alert from the banks side. Had i received any information I would have taken a decision, but here I was totally in dark. MY biggest mistake was trusting the brand of ‘Axis Bank’ but I was been cheated by Sanjay Das.
In this episode I have lost my mental rest, could’nt concentrate on my job also, I need a compensation from Sanjay Das and Asix Bank.