Non Delivery of product and non responsive customer care

Location/place: New Delhi

Name of company/service: Timtara.com

Hi
This is Priyank.
I ordered a Nokia Lumia 800(cellfone) from timtara.com on 20-Dec-2012 with a delivery assurance of 21 days however I haven’t received the product yet. I enquired the call center many times but they give the same false assurances. Some 2 weeks back I asked them to cancel the order as I was completely frustrated following up with them. They are not even processing my cancellation request. The order details are as follows.

Order Number 10373520
Order Date 20-Dec-2012
Product Nokia Lumia 800
Transaction Number 10163982

Please help me get my hard earned money back.

Thanks and Regards
Priyank Jain


Comments

One response to “Non Delivery of product and non responsive customer care”

  1. Hi,

    Please contact Timtara.com for a resolution towards your query.

    Regards,
    Team Nokia India

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