Non Delivery of packet via DTDC courier service

Location/place: Bangalore

Name of company/service: Siemens Technology and Services Limited

Hi,
I am Joydeep Jana and I have had sent a packet containing some important documents via DTDC courier service on 19/05/2012 and it was supposed to be delivered on 21/05/2012.However the status still shows as out for delivery and the customer care people are not able to give any proper information.They have even disconnected my call 5 to 6 times.I spoke to Nagaraj,Gita and Satyajit and they are not helpful at all.They dont even revert after promising a call back.I reached them through the following contact number-080-33004444. This is not acceptable at all and hence request you to take the strictest action against them.

Thanks,
Joydeep Jana
Senior Systems Engineer,
Siemens Technology and Services Limited
PH:-09886627647