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WRITE A COMPLAINT 

NON CREDIT OF EXTRA TALK TIME

Your Location/city: korba

Name of the product/service/company:: RECHARGE OF MOBILE PHONES

To,
The Telecom Dist. Engineer
Shahdol (MP)
Email [email protected] sancharnet.in

Sub: – Non Credit of Extra Talk Time.
Ref: – Your advertisement published in Nai Dunia News Paper Jabalpur edition dtd. 25.12.08.

Respected/Sir;
In reference to above subject I R. Kapilesh consumer of BSNL Mobile services at Birsingpur, Distt.-Umaria M.P. (now transfer to Korba). Looking to your attractive advertisement I recharge mobile no. as per scheme lay down in the advertisement.
I recharge Mobile no. 94241-09095(Name-Ritu Handa, date of recharge 27.12.08 and 94061-62680 Name R.Kapilesh) date of recharge 01.01.09 through voucher of Rs. 3371.00 only in each mobile whereas no Extra Talk Time of Rs.750.00 has not been credit to each mobile as per scheme prevailing. The Mobile SIM no. 94241-09095 & 94061-62680 are registered at Durg District, C.G.
I had submitted my complain to BSNL Office through Online mobiles complaint. BSNL official has conveyed me that your complain can be rectified at Durg end. Whereas I had taken recharge voucher at Birshingpur, Shahdol area. Poor response from service provider continue i.e. he was not able to answer any question on this Extra Talk Time scheme.
Therefore you are requested please Credit of extra talk time in each Mobile SIM no. 94241-09095 & 94061-62680 at the earliest.
Thanking you.

Yours faithfully

R.Kapilesh
Address:- D-186, HTPS Colony Korba West
Distt.-Korba (C.G.) 495450
Email address:-RKapilesh @_07rediffmail

BSNL COMP..doc (21 KB)

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