Non attending of complaint

Location/place: New Delhi-110047

Name of company/service: Reliance digital TV

Sir my smart Card No. is 200615556375. Error-400 was shown in my TV screen on 2.8.2012. I contacted the customer care service of reliance digital tv immediately. They replied that it is on account on rain or clouds in the sky and the error will gone automatically. When the error still exist on 3.8.2012, I lodge a complaint with customer care of reliance digital tv on 3.8.2012. My complaint No. is 184464789. They have replied that they will solve my problem whithin 48 hours. Sir, since 3.8.2012 till date, I have spoken no.of times to your Sr. executives at customer care on 18002009001 and they always assured me to solve my problem within 24 hours but till date no engineer of the company has visited my house to set right the fault. I am very fed up. Please advise me what to do.

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