no service provided

Location/place: new delhi

sir,
i am user vodadone company.vodafone has change their all plans so as mine also.they alloted me a plan of 250 without my permission and without asking me.i requested them to change my plan to 150.they changed it and i have also confirmed from about my previous ongoing services wether it they will disabled them or not.but they said it will continue.but after changing my plan they discontinued my fnf service in which i was getting calling free on my 1 vodafone no.they send me a bill of 2000.without giving me dscount on fnf service.please verify that.
service req no.from which i have confirmed are:2243063560 (ruchi),2243063560(anjali),225177310(sandeep) ,2250026230(tony)
i am regularly facing a problem in my bill and i am being exploited by them.the executives of vodafone are misguiding me.from their consultation i have cahnged my plan but they dint provided me that service.
hope u will take a necessary action.if their is need i will also go to senior authorities because their no fault of mine..

akshay sachdeva
ph no.-9999854797
address-be-183 hari nagar new delhi -64


Comments

One response to “no service provided”

  1. Hello Akshay Sachdeva,

    Please note that the FNF service was deactivated on your number as there was a change of the plan. Hence the charges are accurate.

    Regards,
    Vodafone Customer Care.

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