no service against complaint

dear sir we have a connection on my father name MR.SHER ALI JI
which id is 395142792261
we have very problem with their internet connection since last two month.
we do many of complaints to there but no one do some work for my slow speed .
all complaints is completed from server end , but no one clear from the customer (means ME ) what we say, we enter some complaint no. given below
94359527
94268555
approx ten complaints we file, but no action from there side.
a complaint we file against there senior executive but they do not do anything
this problem is regular problem of reliance broadband.
from there poor service of internet
we have very loss of my business ,we start import export but we do not do very well
because we do not reply to them very well , reason of no connectivity
please do something for me
ALAM ANSARI


Comments

4 responses to “no service against complaint”

  1. This is a common occurence with Reliance and their service levels are below par. If you are not getting service from Reliance, it is better to move on and switch to a different service provider, like Bharti/Airtel.

  2. Yogesh Avatar
    Yogesh

    Try to send e mail to thier senior officers like ceo or director or md using hard word. it may help u to check ur problems by thier lower officers.

  3. RCOMcare Avatar
    RCOMcare

    Dear Customer,

    We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

    Cheers,
    RCOMcare

  4. RCOMCare Avatar
    RCOMCare

    Dear Customer,

    As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

    Cheers,

    RCOM Care

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