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No replacement fo damaged shipment

Location/place: Gurgaon

Name of company/service: Shop clues.com

Hi,

I have ordered 3 Rakhi Hampers on Rakhi one for Gurgaon and two for Bangalore. Gurgaon one has been delivered in damaged condition and for Bangalore only one order is being delivered. Instead of so many follow ups neither damaged product was replaced before Rakhi nor 2nd order for Bangalore was delivered.

Please take necessary action against the website – Shopclues.com so they shall offer better service and will be responsible for the offered services.

I am a regular user of this website and on this special occasion of Rakhi, which was my first Rakhi after marriage they have created such a embarrassing situation for me infront of my family and cousins.

Please advise!!

Regards,

Lekha Rathore Verma

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