Name of company/service: King Fisher Airline and Make My Trip
This is a complaint regarding Non refund of cancelled flight of Kingfisher Airlines. I booked a ticket from Chandigarh to Mumbai and return from Mumbai to Chandigarh scheduled on 3rd December and 6th December 12 respectively through Make My Trip portal on 1st September, 2012. (Booking ID: NF2514019429246)
At the last moment, I was informed of the Kingfisher flight cancellation and I had requested the Make my trip Customer care to cancel the both side Kingfisher flights.
Amount paid to book Kingfisher flight was Rs 15330. This cancellation was updated by Make my trip customer care executive on their site also and refund date was updated as 31st Jan2013.
I have chased up lot of times with the Make my trip customer care regarding the refund but still I have not received the refund and their site is showing “No refund is pending for this booking id”.
All the mails I have written to Make my trip is in my mail box along with their reply also
Earlier, Make My Trip stated that the refund would be made by 15th December, 2012. Now, Make My Trip is stating that refund would be made by 31st January, 2013. But now the site is showing “No refund is pending for this booking id” and their customer care executives are not able to say any thing.
Please help me in getting the refund amount.
Below mentioned is the details of my Tickets got cancelled (Kingfisher Airlines) :
Booking ID, PNR number, and Flight number of the flight cancelled (Kingfisher Airlines):-
Booking ID: NF2514019429246
PNR Number: MEYYIA
Flight Number: IT-183
Ticket Cancellation Date: 23 Nov ’12, 11:33 hrs
Cancellation Ref. No.: IN1211R0098112
Cancellation Penalty.: Rs. 0
Passenger Name – Sudhish Jain and Jasram Singh
Amount to be refunded – Rs. 15330
Email – [email protected]
Mobile – 9910237543