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No Refund even after 3 month of cancellation

Location/place: Bangalore

Name of company/service: Timtara

Dear Sir/ Ma’am,

My order no #10213582 was canceled on 18th April and it was under payment refund status from on 18 April 2012 (which makes a complete 3 month of order cancellation), and in clear words written by you on 20th April mail saying this

We sincerely regret the inconvenience caused to you due to the delay in delivery. This has been caused due to a heavy demand in the product(s) you ordered.

However, we have cancelled the order and also confident that the amount will be refunded within 7-8 working days.

We will be in touch with you.”,

but still i wonder there is big delay here, now what is the reason for delay in refunding the money back? And for your information i am still in wait of those 7-8 WORKING DAYS. As i had tried with so many complains over phone and emails and none of them is responded well, so in process please guide me that how could i FILE A CONSUMER COURT COMPLAIN FOR TIME AND MONEY WASTAGE COMPENSATION during the process to take refund back for my canceled order.

I had shopped earlier with timtara.com earlier and had found good, that is why i am waiting for you reply else long back only i would have posted in your website about negative feedback. Since i don’t want destroy your image in mass, so waiting for your reply as soon as possible else i have to file the complaint, so as at least from somewhere i can get the refund withing time frame.

Thanking You,

Unsatisfied Customer,
Abhishek Tiwari

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