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NO RECHARGE BENIFIT REFUND MY RS.

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AdminPost
in ,

Location/place: SAS NAGAR (MOHALI), PUNJAB,INDIA

Name of company/service: TATA DOCOMO

i recharge my n.9041525934 on 1feb,2013 via online from site tatadocomo.com rs.14 (STV rs.14 180 days every top up recharge full talktime).but after i recharge rs.25 on 7feb,2013 talktime not full. i complaint customer care they says 72 hours after give extra talktime. but now 120 hours go. but extra talktime no.and not call connect on customer care. so please refund or recharge benifit

Comments

2 responses to “NO RECHARGE BENIFIT REFUND MY RS.”

  1. Tata Docomo Avatar
    Tata Docomo

    Dear Customer,

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards,
    Customer Care
    Tata DOCOMO.

  2. Tata DOCOMO Avatar
    Tata DOCOMO

    Dear Customer,

    We have called you on 9041525934 and informed that the complaint has been registered with docket number PSMR12060016. The same will be resolved by 27-FEB-2013 12:03.

    Thanks and Regards,
    Customer Care
    Tata DOCOMO.

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