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no is not working last 10 days

Hi, My name is Manoj Chawla my cell no is 9810230629 this no is Maigret from Himachal Airtel to Delhi Airtel circle on 20th April 2018 and this is add on my secondary no 9205426514 in the family pack. Now last 10 days this is block by Airtel without any information. I call several times customer care every time insurance me that your no starts again in 24 hours or six hours. Four times Airtel has issue new sim regarding this. But nobody answered my why this happens. I am facing the problem because this no is linked every where bank children school aadhar card. I am not able to single transaction. I am a very old customer of Airtel. Pls, help me this regarding.
Thx.
Manoj Chawla
9205426514.

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