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No delivery of the order and negligence of consumer requests

Location/place: Bangalore

Name of company/service: giftstoindiaplaza.com

This is to bring to your notice that the webiste: giftstoindiaplaza.com is a fradulent website and is robbing people of their money.
I had paid for and ordered for Pantaloons Gift Voucher worth Rs.2000/- on 26th of March 2013 (Order# GTIP-2920), for which I paid Rs.2529/-. I got an order confirmation email from this website and I got an email of payment confirmation also from CCAVENUE same day.
As promised in the website, I had placed the order for same day delivery. It has been a week since and still nothing has been delivered. In their website, the status of the order still shows as pending.
I have tried calling their customer service numbers (+91) 9007135601 / 9674948876 several times , no one answers the call. No replies from their email addresses as well.

Some action needs to be taken ASAP against them. This is nothing but sheer daylight robbery. I want refund of my whole money.

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