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No delivery But status showing Consignee not available

My complain is against Blue Dart Couriers
My airway bill no.-59672241112
I did not get my parcel but in their official tracking status it is showing no consignee available at that place. They are saying attempt were made regarding my parcel bit i have a full call history of date 03/12/2019 there is no attempts are made neitjer i got any king of messages regarding the delivery of my parcel.
When i called Blue Dart customer service they are charging excessive amount of call charges and their staff deliberately put your call on hold so as they can ruin the balance in the mobile and eventually phone was cut.
I have a full recording and will use where it is possible.

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