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no confirmation about cheque

Location/place: mumbai

Name of company/service: sterling holiday

I have booked sterling holiday on 23rd of march for total cost of 2,56,000.
I have paid same day 15% of total cost and 3 installment of rs.54,444 by cheque no. 280947 of bank of maharashtra.
Cheque got clear on 28th of march ,
Till today they have not given me any acknowledgement and when I have tried to contact them they have told me that they have not recieved any cheque.

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