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NGPAY Ticket Booking

Location/place: Mumbai

Name of company/service: NGPAY Bangalore

July 7th i had booked a movie ticket at INOX thane for four persons costing Rs 1040 initially did though HDFC mastercard ,amount debited but transactions failed then did the same though VISA SCB debit card transaction was successful .
i am still awaiting refunds of Rs 1040

secondly i had booked train tickets from NGPAY from Mumbai to Raipur 2nd AC costing RS 6292 the amount got debited from my SCB debit card but tickets un booked .

i have registered a comapliant with NGPay but they are giving any reply

i see justice
My phone number is 9967334415
NGPAY id is 3587931907

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