New purchased nokia c7 handset is faulty piece.

Location/place: Mumbai, India

Name of company/service: Nokia C7 – 00

I had purchased a new mobile (Nokia C-7) on 07.11.2010 from Phone Shop (Nokia Priority Dealers) Vashi- Navi Mumbai. I had purchased this costly mobile for some special occasions. But mobile automatically switched off on 11.11.2010 night when I was in train going to Mangalore (Matsyaganda train). There I visited to Nokia Centre Udupi where they informed mobile is having some software problem & also the battery is having some problem. They also informed that I should handover the mobile to the dealer where I had purchased my mobile. We then informed this to the Phone Shop – Mr. Tariq, to which he replied that after getting mobile he will clear the issue. When i came back to Mumbai on 22.11.2010 I handed over the mobile to Phone Shop owner Mr. Tariq, wher he informed that he will sent the handset to nokia service centre & the respective feed back will be given asap. On 23.11.2010 morning i had called Mr. Tariq who informed that he will provide the latest update by evening 6 pm. I again called him around 6:30 pm where he informed me that the mobile’s motherboard has been corrupted which he has send it to nokia head office to change the motherboard & it will take 3 days. Today (29.11.2010) I had called Nokia service centre where Mr. Rajesh informed me that there is software problem & it will take at least minimum 15 days to get repaired from their Delhi Office. I don’t understand why the day has been extended from 3 to 15days. I have purchased this mobile with lots of hope keeping in mind about nokia as a brand for mobiles but after this incident I am forced to believe that the latest moblies are only costly but do not provide any stability. When I needed the mobile most I was not able to use it. I have lost faith in this handset & I don’t feel like using this mobile again. Need replacement against this handset as i feel its a faulty piece. Cause repairing software don’t require more than 3 days.


Comments

One response to “New purchased nokia c7 handset is faulty piece.”

  1. Replacement Nokia C - 7 handset is also a faulty handset. Avatar
    Replacement Nokia C – 7 handset is also a faulty handset.

    This time Nokia has manufactured a disaster. Nokia C-7 is a disaster. I had received a replacement for my faulty C – 7 handset ( first handset got dead after 4 days of buying it). The new replaced handset also got dead within a month & is again being sent to delhi for repair. I dont even know what is the issue with this handset. Never expected from Nokia. Now i dont feel like having this mobile. I have lost my data due to the inefficiency of this handset, not once but twice. I just need my money back as it is clear this model of Nokia is 100% disaster. Even if you give me a new replacement i wont accept it as I have lost my faith in Nokia. I am fully dissatisfied & have suffered enough mental agony due to this deficiency in your service as well as in your handset & inconvenience faced due to the non availability of my phone.

    Waiting for your quick response.

    Thanking You,
    Yogita Devadiga

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