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WRITE A COMPLAINT 

NEW DIGITAL TV CONNECTION TRANSFER IN OTHER CUSTOMER ID

Location/place: AHMEDABAD

Name of company/service: AIRTEL DIGITAL TV

Dear Sir,

Subject : Complaint for Purchse in New Digital Tv but Installation in Other
Customer Id

I have compalin for direct you actually matter is My 1 Connection Customer Id :
3003078002 Ankur Priyankar Subscribed in Normal mode in last 3 Year enjoying Airtel Digital TV & I have New Purchse second Digital TV Connection in 15
May 2012 in HD Mode Rs. 2190/- 1 Month Free Scheme. Airtel Company Executive Engineer Installed in My Old Connection and New Connection One Dish in transfer for Multi Connection but Your Executive Transfer my multi in other Customer ID no : 3004180900 so not available in my home & match for my Address so why are your executive Multy Installation in other Customer ID & Other location. I have on
the TV but my old connection is ON but second multi connection is other
Customer ID massage saw reachrgeble your account but other Customer Id, how can i rechage my account to activate the connection in my same Customer Id no : 3003078002 so i have reachage the posible.
Sir, Complained for your Customer Care Executive last 30 days for the same
matter & subject to more & more time discussion with me. Today I have
discussion for Airtel Customer Service Supervisor “Sonia Madam” minimum 15
minutes talk with me same subject but your executive not a supported to chage
in my Connection last 30 days. CONNECTION NO : 1

Details For My OLD Normal Coonection :
CUSTOMER ID : 3003078002
STB ID NO : 30842447176
VIEW CARD NO : 0000 2625 3526
CA STB LABEL : 30 842447176
BOUQUET ID : 24696
CARD ID : 26253526
RELEASE NO : 355
STB SERIAL NO : 4294967295

as per details for My old Connection Multi for my New Connection request for
same ID no : 3003078002

CONNECTION NO : 2

Details for My New Digital Connection Details :

CUSTOMER ID : 3004180900 Multy Transfer in My Old Connection no for :
3003078002 same address.
VIEW CARD NO : 0000 76899129
STB ID NO : 3085522095
MODEL NO : DS-360

Hoping your reply.

Jignesh Priyankar
Ankur Priyankar
9601851977
9601270503

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