Location/place: vasco-da-gama ,GOA
Hi this is Sohail am writing about problems associated with my fairly new phone
1 – first time I inserted the sim and switched the phone on it gave me a message on display
THE PROCESS. ANDROID. COM HAS STOPPED WORKING
In spite of taking it to the service center atleast 4 times the problem was not rectified then the dealer solved the problem for me.
2- the S- pen got spoilt I had to pay to get a new one as it is not covered under warranty.
3 – phone going OFF all by itself atleast 5 times a day, got it rectified from Samsung
4 – range problem. ..am on a 3g network most of the times it does not register on the network so am mostly out of 3g range in that case I cannot check my mail only I can make voice calls
5 – am typing this mail if I tap on one word the word nearest will be used
E.g if I want to use I then O would be used
B then N and so on.
FINALLY AFETR COMMUNICATING WITH SAMSUNG SUPPRT FOR A LONG TIME AND NOT GETTING A SATISFOCTORY RESPONSE I HAVE LEFT THE PHONE AT SAMSUNG SERVICE ON 03/08/2012
AND ON 04/08/2012 I HAVE RECEVED A CALL FROM SAMSUNG THAT THE PHONE IS IN PERFECT WORKING CONDITION AND THAT I SHOULD COLLECT IT.
I WOULD BUT I REQUIRE A WRITTEN CONFIRMATIOIN FROM SAMSUNG SERVICE CENTRE THAT THE PHONE IS IN 100 %WORKING ORDER AND THIS KIND OF PROBLE WILL NOT OCCUR AGAIN..