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negligence of service

Location/place: lucknow

Name of company/service: hp

the problem started intiially when i was in college in surat .. my laptop (hp probook 4520s) was having problem in its wifi n bluetooth i took it to hp service center in Surat … there they rectified dat problem there bt another problem creeped in that my speaker where not working .. i took my laptop again to themdis time they were nt givin any clear explanations as to why this has happened they were sayin to again leave dis laptop here but as i have to go back to my home i.e. in lucknow so didn’t gave to them .. when i went to luknow hp service centre .. they where telling that due to vlc media player there might be some problem of speker burning .. bt i don,t understand that if it was initially why hp surat people where not telling to me as when asked dem that der is some problem in speaker they told that there was were no problem in that .. how come the two center were telling two different story.i have given my laptop with fine condition and under warranty condition … they hp lko people are telling that speakers are not covered in warranty.. i have to pay for that

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