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My Water is not working form 1 month

Location/place: LUCKNOW

Name of company/service: HINDUSTAN UNILIVER

Dear sir
We buy “HUL Pure it water filter”. my filters “germ kit” is empty and filter is not working. we contact retailer and dealer for new “germ kit” but they told me germ kit is not supplied by company in market from 1 month. we have already send complaint to company but there is no resonse. we want company refund my amount as soon as possible…. because this filter is useless for me and waste of my money

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