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My Reliance 9832993077 the outgoing service has been barred

Location/place: Kharagpur

Name of company/service: Reliance Communications

My 9832993077 the outgoing service has been barred.
I have already visit below mention Reliance Mobile Store as on 22-08-2012 evening at 7.10 pm with my document
But receptionist said they are unable to do anything about this problem
Reliance Mobile Store Simla Centre, Simla Centre, 61/56, Ward No-08 Bhawanipore, Kharagpur, West Bengal, PIN-721301
Receptionist refers to me below mention address.
Reliance Mobile Store, KHARIDA MAIN ROAD, KHARAGPUR, Pin -721301
Next day (23-08-2012) morning at 11.30 am I visit this address with my document. But receptionist said they are unable to do anything about this problem.
I have already mail to Reliance Customer Care customerc[email protected]
But problem not solved.
Now please guide me what is my next step????????

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