Location/place: CHENNAI
Name of company/service: CHOLAMANDALAM MS GENERAL INSURANCE
MY FORD CAR INSURANCE PREMIUM WAS PAID ONE WEEK IN ADVANCE TO CHOLAMANDALAM OFFICIAL THE CHEQUE AMOUNT WAS AS PER THEIR CALCULATION & PREMIUM NOTICE.A COVER NOTE WITH EXPIRY DATE OF 15TH JUNE WAS ISSUED BY THE INSURANCE COY.AFTER A MONTH FROM THE DATE (29TH MARCH 2012)I ENQUIRED ABOUT POLICY TELEPHONICALLY BUT THE OFFICIAL COULD NOT EXPLAIN THE DELAY.SUBSEQUENTLY AFTER ANOTHER PHONE CALL SOMEONE INFORMED THAT THERE IS SHORT PAYMENT . I WAS TAKEN FOR SUPRISE AS I ISSUED CHQ FOR THE CORRECT AMOUNT. SUBSEQUENTLY I RECD A LETTER THAT DUE TO DISCREPANCY THE POLICY WILL BE CONVERTED TO 3RD PARTY LIABILITY. AGAINST A APT E-MAIL RESPONSE TO THEIR LETTER THEY AGAIN INFORMED RE SHORT PAYMENT BY RS 1133 & OVER PHONE APOLOGISED FOR THE MISTAKE BY THEM & THE DELAY .FINALLY CHQ FOR RS 1133 WAS COLLECTED BY THEM ON 11TH .SURPRISINGLY NO POLICY ISSUED & THE COVER NOTE IS INVALID.
I REQUEST YOU FOR PROPER ACTION & COMPENSATION TO ME RS 10000 FOR THE AGONY, REPEATED EMBARASSMENT & FOR THE RISK OF DRIVING THE CAR WITHOUT INSURANCE COVER
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